Shipping & Returns
At Scent Essent, we strive to provide our customers with the best shopping experience possible. That's why we have a clear and transparent shipping and return policy in place. Read on to learn more about our policies.
Shipping
We offer fast and reliable shipping to ensure that you receive your fragrance products in a timely manner. Here are the details of our shipping policy:
- We currently offer shipping within the United States.
- Orders are typically processed and shipped within 1-2 business days.
- Once your order has been shipped, you will receive a tracking number via email to track the progress of your shipment.
Returns
We want you to be completely satisfied with your purchase from Scent Essent. If for any reason you are not satisfied, we offer a hassle-free return policy. Here are the details:
- We accept returns within 30 days of the date of purchase.
- To be eligible for a return, the item must be in its original condition, unused, and in the original packaging.
- You will need to provide proof of purchase, such as the receipt or order confirmation email.
- Please contact our customer support team at mail@scentessent.com to initiate the return process.
- Once your return is approved, we will provide you with a return shipping label and instructions on how to return the item.
- Please note that return shipping costs will be deducted from your refund.
- Refunds will be processed within 10 business days of receiving the returned item.
If you have any further questions or concerns about our shipping and return policy, please don't hesitate to contact us. We are here to assist you and ensure that you have a positive shopping experience with Scent Essent.
Contact Information:
Trade name: Scent Essent
Phone number: 1234567890
Email: mail@scentessent.com
Physical address: Scent Essent LLC, 6155 Eastex Freeway, Beaumont TX 77706, United States
Get in Touch
If you’ve got great products your making or looking to work with us then drop us a line.